Privacy policy

01Controller

This website is operated by the following company, which is responsible for the personal data processed through it:

If you have any questions about how your data is handled, contact us at any time using the details above.

02At a glance

• This website sets no cookies and uses no analytics, advertising or tracking tools.
• Fonts, images and videos are served by this website itself through the network of our hosting provider, Cloudflare; no content is loaded from other third-party servers when you open a page.
• We only receive personal data when you contact us yourself, by form, email or phone.
• The share buttons and the map link on our address are plain links; no data is sent to any social network or map service before you click one.

03Server log files

On every visit, the server automatically records technical information sent by your browser: IP address, date and time of access, the address requested, the referring address, browser type and version, and operating system.

This information is used to run the website reliably, troubleshoot errors and fend off attacks. It is not combined with other data, is kept only as long as these purposes require, and is then deleted or anonymised. The website is hosted by Cloudflare, Inc. (USA) and delivered through its global network; Cloudflare processes this information on our behalf and on our instructions.

For visitors from the EU and EEA, the legal basis is Art. 6(1)(f) GDPR: our legitimate interest in operating the website securely and reliably.

04Cookies and browser storage

This website sets no cookies.

When you use the language switcher, the site stores your choice in your browser’s local storage (key utek.lang) so the home page opens in that language next time. This stays on your device, is not sent to us, and can be cleared in your browser settings at any time.

For visitors from the EU and EEA, this storage is strictly necessary for a function you requested (Section 25(2) No. 2 of the German TDDDG).

05When you contact us

When you contact us via the contact form, by email or by phone, we process the information you provide, such as name, company, work email, product category, project needs, target markets, data readiness, preferred language and the subject of your enquiry.

We use this information only to answer your enquiry, arrange a demo and prepare a quote. Fields marked as required are needed to handle the enquiry; all other fields are optional.

Information you send through the contact form is forwarded by the website to our company mailbox (hosted by SiteGround) using Cloudflare’s email sending service. The website itself does not store form entries.

For visitors from the EU and EEA, the legal basis is Art. 6(1)(b) GDPR (pre-contractual steps at your request) and Art. 6(1)(f) GDPR (our legitimate interest in answering enquiries).

Once your enquiry is closed and no business relationship follows, we delete the information unless the law requires us to keep it.

06Social sharing

The share buttons on our pages (for example LinkedIn, X, Facebook and WeChat) are plain links. The pages load no scripts or plug-ins from these networks, so no data reaches them before you click.

After you click, the network opens in a new window and its own privacy policy applies. For WeChat, the page shows a QR code of the page address; the code is generated by this website and does not contact WeChat. “Copy link” only places the address on your clipboard.

07Client login and passport platform

This website does not collect user names or passwords. Clients sign in on the passport platform; platform accounts are set up when a project starts. Personal data processed on the platform is governed by the respective service agreement and the platform’s privacy notice.

08Recipients

We do not sell personal data or pass it on for advertising. Where needed to run the website and handle enquiries, we use the following service providers, which may use the data only on our instructions: Cloudflare, Inc. (hosting, content delivery and sending form messages) and SiteGround (company mailbox hosting). We may disclose data to authorities where the law requires it.

09International processing

Our company is based in the People’s Republic of China. Information you send us by email, phone or form is processed in China. Our hosting provider, Cloudflare, Inc., is based in the USA; server logs and form messages pass through its global network, including the USA.

For data from the EU and EEA, the transfer is based on Art. 49(1)(b) GDPR where it is necessary for pre-contractual steps taken at your request.

Transfers to Cloudflare: Cloudflare, Inc. is certified under the EU-U.S. Data Privacy Framework; the transfer is based on the European Commission’s adequacy decision for that framework (Art. 45 GDPR).

10Your rights

Where the GDPR applies, you have the right of access, rectification, erasure, restriction of processing and data portability, and you may withdraw any consent you have given with effect for the future. Under China’s Personal Information Protection Law you likewise have the right to know and decide, to access, copy, correct, supplement and delete your personal information, and to ask us to explain our processing rules.

Right to object: where we process data on the basis of legitimate interests, you may object at any time on grounds relating to your particular situation (Art. 21 GDPR). You may also lodge a complaint with a data protection supervisory authority, in particular in the member state of your habitual residence, place of work or the alleged infringement.

To exercise any of these rights, simply email [email protected].

11Security

This website is served over an encrypted connection (HTTPS). We take appropriate technical and organisational measures to protect the information you provide.

12Changes to this policy

We update this policy when the website or the legal requirements change. The version published on this page applies; its date is shown at the top.